Privacy policy
Last Updated: August 6, 2026
Overview
Partly Works respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Partly Works collects, uses, stores, and shares your personal information when you visit our website, contact us, place an order, request product information, or use our services.
Partly Works is a brand operated by:
Tianjin Partly Auto Parts Co., Ltd.
We provide OE-number referenced aftermarket automotive parts for Volkswagen Group applications, including Volkswagen, Audi, ŠKODA, and SEAT compatible replacement parts.
Our services support vehicle owners, repair shops, workshops, distributors, wholesalers, and business customers worldwide.
Partly Works is powered by Shopify, which provides the ecommerce platform that enables us to operate our online store.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When you interact with Partly Works, we may collect the following categories of information.
Contact Information
We may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Company information (for B2B customers)
Order and Transaction Information
We may collect information related to:
- Products purchased
- Order history
- Payment confirmation
- Shipping information
- Return or refund requests
- Communication records related to orders
Vehicle and Fitment Information
Because Partly Works supplies automotive parts, we may collect vehicle-related information provided by customers, including:
- VIN number
- OE number
- Vehicle brand
- Vehicle model
- Production year
- Engine information
- Vehicle application details
This information may be used to help verify product compatibility before purchase.
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system information
- Website usage data
- Cookies and similar technologies
- Pages visited and interaction information
Sources of Personal Information
We may collect personal information from:
Directly From You
For example:
- Creating an account
- Placing an order
- Contacting customer service
- Requesting a quotation
- Providing vehicle information for fitment verification
Automatically
Through:
- Website browsing activity
- Cookies
- Analytics technologies
- Device information
Third-Party Service Providers
Including:
- Shopify
- Payment providers
- Shipping providers
- Analytics services
- Marketing platforms
How We Use Your Personal Information
We may use your information for the following purposes:
Order Processing
To:
- Process payments
- Confirm orders
- Arrange shipment
- Provide tracking information
- Handle returns and refunds
Product Compatibility Verification
For automotive parts inquiries, we may use:
- VIN information
- OE numbers
- Vehicle details
to help customers verify whether a product is suitable for their vehicle application.
B2B Services
For wholesale and business customers, we may use information to:
- Prepare quotations
- Confirm product availability
- Provide shipping solutions
- Communicate about bulk orders
- Support long-term cooperation
Customer Support
We use information to:
- Answer questions
- Provide technical assistance
- Handle complaints
- Improve customer experience
Website Improvement and Marketing
We may use information to:
- Improve website performance
- Analyze customer behavior
- Improve products and services
- Provide relevant product information
You may unsubscribe from marketing communications at any time.
How We Share Personal Information
We may share personal information only when necessary for business operations.
Shopify and Service Providers
We may share information with:
- Shopify
- Payment processors
- Shipping carriers
- Freight forwarders
- Customs service providers
- Technology providers
These parties receive only the information required to provide their services.
Shipping and Logistics Partners
To complete international delivery, we may provide:
- Customer name
- Shipping address
- Phone number
- Order details
to logistics providers and customs-related service providers.
Legal Requirements
We may disclose information when required by:
- Applicable laws
- Government authorities
- Legal processes
- Fraud prevention requirements
Shopify Relationship
Partly Works uses Shopify as our ecommerce platform.
Shopify may collect and process personal information related to your use of our website to provide and improve its services.
Information submitted through our website may be processed by Shopify and other service providers located in different countries.
For more information, please review Shopify's privacy practices.
Cookies and Analytics
Partly Works uses cookies and similar technologies to:
- Operate our website
- Remember customer preferences
- Analyze website traffic
- Improve user experience
- Support marketing activities
You can manage cookie preferences through your browser settings.
International Data Transfers
Because Partly Works serves customers worldwide, personal information may be transferred, stored, or processed in countries outside your country of residence.
We take reasonable steps to ensure that personal information is handled securely and responsibly.
Data Security
We use reasonable security measures to protect personal information from:
- Unauthorized access
- Loss
- Misuse
- Unauthorized disclosure
However, no online transmission or storage method can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary for:
- Order processing
- Customer support
- Business records
- Legal obligations
- Accounting requirements
- Dispute resolution
Your Privacy Rights
Depending on applicable laws, you may have rights including:
- Accessing your personal information
- Requesting correction of inaccurate information
- Requesting deletion of personal information
- Managing marketing preferences
- Restricting certain processing activities
To exercise these rights, please contact us.
European Economic Area and UK Customers
Customers located in the European Economic Area or United Kingdom may have additional privacy rights under applicable data protection laws.
These rights may include:
- Right to access
- Right to correction
- Right to deletion
- Right to restrict processing
- Right to object to certain processing
Third-Party Links
Our website may contain links to third-party websites.
Partly Works is not responsible for the privacy practices, security, or content of third-party websites.
Customers should review the privacy policies of third-party websites before providing personal information.
Children's Privacy
Partly Works services are not intended for children.
We do not knowingly collect personal information from children under the applicable age of majority.
If you believe a child has provided personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Contact Information
If you have questions about this Privacy Policy or your personal information, please contact us.
Brand:
Partly Works
Legal Business Name:
Tianjin Partly Auto Parts Co., Ltd.
Email:
Phone:
+86 188 1261 4192
Business Address:
Building 2, Room 1812-118,
Xin Guang Chang,
Xin Zhuang Town,
Jinnan District,
Tianjin 300350,
China