Terms of service

OVERVIEW

Welcome to Partly Works.

The terms "we", "us" and "our" refer to Partly Works.

Partly Works is operated by Tianjin Partly Auto Parts Co., Ltd. and provides Volkswagen Group aftermarket automotive parts and related services through our online store.

Our website provides automotive parts information, product listings, ordering services, customer support, and international shipping solutions for customers worldwide, including vehicle owners, repair shops, workshops, distributors, and business customers.

These Terms of Service ("Terms") describe the rules and conditions that apply when you access or use our website, products, and services.

By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not use our website or services.

SECTION 1 - USE OF OUR SERVICES

By using our website, you confirm that:

  • You are legally capable of entering into an agreement.
  • The information you provide is accurate, complete, and current.
  • You will use our services only for lawful purposes.

You are responsible for maintaining the accuracy of your account, contact information, shipping details, and payment information.

SECTION 2 - OUR PRODUCTS

Partly Works supplies OEM-style aftermarket replacement automotive parts for Volkswagen Group applications.

Our products may include replacement parts compatible with:

  • Volkswagen
  • Audi
  • ŠKODA
  • SEAT

Volkswagen, Audi, ŠKODA, and SEAT are trademarks of their respective owners.

Partly Works is an independent aftermarket automotive parts supplier and is not affiliated with or authorized by Volkswagen Group or its brands unless specifically stated.

Product compatibility should be confirmed before purchase.

Customers should verify compatibility using:

  • OE number
  • VIN number
  • Vehicle model
  • Engine information
  • Application details

Product descriptions, images, specifications, and availability may change without notice.

SECTION 3 - ORDERS

When you place an order, you are submitting a request to purchase products from Partly Works.

An order is accepted only after payment confirmation and order processing.

Partly Works reserves the right to:

  • Accept or decline orders
  • Correct product information errors
  • Cancel orders caused by incorrect pricing, availability, or technical issues

Customers are responsible for reviewing:

  • Product information
  • OE numbers
  • Vehicle compatibility
  • Shipping information

before completing an order.

Partly Works provides products for:

  • Personal vehicle maintenance
  • Professional repair
  • Workshop use
  • Distribution
  • Commercial purchasing

SECTION 4 - PRICES AND PAYMENT

All prices are displayed in USD unless otherwise stated.

Prices may change due to:

  • Supplier cost changes
  • Currency fluctuations
  • Market conditions
  • Promotional adjustments

Unless otherwise specified, product prices do not include:

  • International shipping fees
  • Customs duties
  • Import taxes
  • VAT
  • Local government charges

Customers are responsible for providing accurate payment information and completing all applicable payments.

SECTION 5 - SHIPPING AND DELIVERY

Partly Works provides international shipping from China.

Shipping times are estimates only and may vary depending on:

  • Destination country
  • Customs clearance
  • Shipping carrier
  • Local delivery conditions
  • Other factors outside our control

Customers are responsible for providing accurate shipping information.

Shipping delays caused by:

  • Customs inspection
  • Carrier delays
  • Weather conditions
  • Government regulations
  • Other external factors

are not considered failures of Partly Works.

Import duties, customs fees, VAT, and local taxes may apply depending on destination country regulations.

SECTION 6 - RETURN AND REFUND

Returns and refunds are handled according to our Return & Refund Policy.

Customers must contact Partly Works before returning any product.

Returned products must:

  • Be unused
  • Be in original condition
  • Include original packaging and accessories
  • Not have been installed or modified

Installed, damaged, modified, or incorrectly ordered automotive parts may not qualify for return.

For compatibility-related issues, customers should provide:

  • Order number
  • OE number
  • VIN information
  • Vehicle details
  • Photos if required

SECTION 7 - INTELLECTUAL PROPERTY

All content on this website, including:

  • Text
  • Images
  • Logos
  • Product information
  • Website design
  • Graphics
  • Brand materials

belongs to Partly Works or its licensors.

Unauthorized copying, reproduction, distribution, or commercial use of website content is prohibited.

All third-party trademarks remain the property of their respective owners.

SECTION 8 - THIRD-PARTY SERVICES

Our website may use third-party services, including payment providers, shipping providers, analytics tools, and Shopify services.

Partly Works does not control third-party services and is not responsible for their independent operations, policies, or availability.

SECTION 9 - SHOPIFY SERVICES

Partly Works is powered by Shopify.

Shopify provides the ecommerce platform that allows us to sell products and provide online services.

However, purchases made through our store are transactions directly between customers and Partly Works.

Shopify is not responsible for products purchased from Partly Works or disputes between customers and Partly Works.

SECTION 10 - PRIVACY

Your personal information is collected and processed according to our Privacy Policy.

We may collect information including:

  • Name
  • Email address
  • Shipping information
  • Payment information
  • Order details

This information is used to:

  • Process orders
  • Provide customer support
  • Arrange shipping
  • Improve our services

SECTION 11 - CUSTOMER FEEDBACK

If you provide feedback, reviews, suggestions, or other content, you grant Partly Works permission to use such content for business improvement, marketing, and service development.

You confirm that your submitted content does not violate the rights of any third party.

SECTION 12 - PRODUCT INFORMATION ERRORS

Occasionally, product information may contain errors relating to:

  • Product descriptions
  • Prices
  • Availability
  • Shipping information
  • Technical specifications

Partly Works reserves the right to correct errors and update information when necessary.

SECTION 13 - PROHIBITED USE

You may not use our website or services to:

  • Conduct unlawful activities
  • Provide false information
  • Infringe intellectual property rights
  • Attempt unauthorized access
  • Damage website functionality
  • Misuse customer information

SECTION 14 - LIMITATION OF LIABILITY

Partly Works is not responsible for damages caused by:

  • Incorrect vehicle information provided by customers
  • Incorrect installation
  • Improper use of products
  • Delays caused by shipping carriers or customs
  • External events beyond our control

Professional installation is recommended for automotive parts.

SECTION 15 - GOVERNING LAW

These Terms of Service shall be governed by and interpreted according to the laws of the People's Republic of China.

Any disputes shall be handled according to applicable laws and regulations of China.

SECTION 16 - CHANGES TO TERMS

Partly Works reserves the right to update or modify these Terms of Service at any time.

Updated Terms will become effective once published on this website.

Customers are responsible for reviewing the latest version of these Terms.

SECTION 17 - CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us:

Company Name:
Tianjin Partly Auto Parts Co., Ltd.

Brand:
Partly Works

Email:
zanepartlyworks@gmail.com

Business Address:
Building 2, Room 1812-118,
Xin Guang Chang,
Xin Zhuang Town,
Jinnan District,
Tianjin 300350,
China